Knowledge Encyclopedia
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Troubleshooting Common Smart Lock Issues: Essential After-Sales Guide
Smart locks are convenient, but they require proper maintenance and troubleshooting to function reliably. Common issues may arise after installation, and understanding these problems can help users and technicians address them effectively. Below are typical after-sales concerns with smart locks a...Read more -
A Complete Guide to Troubleshooting Smart Locks: Essential Tips for Installers
The performance of a smart lock depends on two critical factors: the quality of the product itself and the quality of its installation. If either of these aspects falls short, users may experience operational issues, leading to dissatisfaction and even complaints. Installation is often referred t...Read more -
How Smart Locks Can Break Through by Focusing on User Experience
Smart locks have been part of the Chinese market for decades. As technology continues to advance, both the functionality and aesthetics of these products have reached a relatively mature stage. Meanwhile, rising living standards have shifted consumer focus toward service experience and usability....Read more -
How to Handle a Broken Lock Cylinder When the Door Won’t Open?
Door locks are a crucial part of home security, ensuring the safety of your property and loved ones. However, prolonged use or mechanical issues can cause problems such as a malfunctioning lock cylinder, leaving you unable to open the door. While calling a locksmith is an option, it can be costly...Read more -
Does a Smart Lock Need a Backup Key? Is It Safe?
During a conversation with two friends—a 60-year-old aunt and an 80s-born young woman—I discovered that both had adopted smart door locks, underscoring the growing popularity of this technology. However, their locks differed: the younger woman used a modern biometric lock, while the aunt relied o...Read more -
How to Determine if Your Door is Compatible with a Smart Lock
As smart locks continue to grow in popularity, they are becoming a preferred choice for homeowners interested in both style and security. While a few newly constructed homes come with smart locks, most homeowners need to purchase and install them separately—especially for older doors with traditi...Read more -
What is the Key Cross-opening Rate?
In lock manufacturing, the concept of “cross-opening rate” (or “key compatibility rate”) refers to the likelihood that a single key can open multiple locks within a batch. This rate varies based on the intended use and security level of the locks and is regulated by na...Read more -
What Are “Single-Action,” “Dual-Action,” and “Double-Speed” Features in Smart Locks?
Whether you’re installing or selling smart locks, you’ve probably encountered industry-specific terms like “Single-Action,” “Dual-Action,” and “Double-Speed.” If these terms seem confusing, this guide will help clarify them, making it easier to understand the smart lock features that ...Read more -
How Long Will the Motor Knob of Smart Locks Last?
As smart locks have evolved, many software and hardware features have been added. However, in recent years, as the product forms have matured, manufacturers have been scaling back on certain components. One such feature is the interior motor knob, which is gradually being phased out in various sm...Read more -
A Review of Common Glass Panels and Processing Techniques in Smart Locks
Glass panels are among the most commonly used materials for the front panel of smart locks, with acrylic and glass being particularly popular. Glass has become a preferred choice due to its superior light transmission and aesthetic appeal. Compared to acrylic, glass panels also offer better sensi...Read more -
Why Large Screens Are Becoming a Standard Feature in Cat-Eye Smart Locks
The indoor screen in smart locks is playing a crucial role in enhancing the user experience. In recent years, cat-eye video locks have become a popular product in the smart lock industry. Have you noticed that alongside the essential camera, indoor screens are now almost a standard feature in the...Read more -
Four Common Misconceptions When Choosing Smart Locks—Are You Falling for Them?
In recent years, with the rise of smart home technologies and the Internet of Things (IoT), smart locks have emerged as one of the most promising and popular home security solutions. Despite their growing prevalence, many consumers remain unaware of the common pitfalls associated with purchasing ...Read more
